Yamaha RY30 Bedienungsanleitung PDF herunterladen (Seite 21)

8. Appendix

Appendix D

Warranty Policies

The dK10 has a limited warranty. The dK10 is warrantied

against defects due to materials or workmanship for 90

days on labor, 6 months on FSR and rubber, and 1 year

on all other parts.

Warranty Restrictions:

Damage or defects sustained through unauthorized

repair or tampering, or abusive treatment are not

covered by this warranty. The warranty does not cover

damages to the dK10 as a result of improper line voltage

or incorrect polarity AC Adaptor. The shipping expenses

and arrangements for repair are the responsibility of the

purchaser.

ALTERNATE MODE is not responsible for loss of Kit

Memory when your controller is sent in for repair or

upgrade. Please, save your Kits on a Data Disk,

Sequencer, or Computer before sending in for repair.

ALTERNATE MODE Customer Service

If you have any trouble with your dK10, feel free to give

our Customer Service staff a call. Our staff is

knowledgeable, patient, and glad to help. Our phone

number is (413) 594-7466 - simply ask for “Customer

Service”. Feel free to call and tell us what was difficult to

understand (so we can improve) or even tell us what you

like (so we can feel good)!

If you need your dK10 repaired or worked on for any

reason, call our Customer Service staff and ask for an

“RA” number. This is a “Return Authorization” number.

You must then clearly mark this “RA” number on the

outside of the box you send back to Alternate Mode.

Our staff will ask you for information like your name,

address, phone number, serial number, purchase date,

and a description of the problem. All of this information

is put on an “RA form” that will be used when your

instrument comes in to determine what to do to your

instrument and whom to send it back to. If you do not

mark a valid RA # on your box your shipment will be

refused, so please call and get a # before you send in a

surprise to us.

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Yamaha RY30 Bedienungsanleitung Seite 21